EMPOWERING HEALTHCARE &
BUSINESS SUCCESS
I’m Jenny, your HIPAA-compliant Medical Virtual Assistant.
I handle everything from scheduling to medical records
so you can focus on what matters – your patients.
What Do I do
What slows down your Practice?
Administrative Chaos
Drowning in patient records, insurance verifications, and endless paperwork?
Too Many Task
Spending hours on scheduling, follow-ups, and coordination instead of patient care?
Time Drain
Feeling overwhelmed by backend work that takes you away from what you love?
Services
Services & Packages
Choose the support level that fits your practice – or let’s create a custom solution
Appointment Scheduling& Calendar Management
- Schedule patient appointments via phone, email, or portal
- Send appointment reminders and confirmations
- Manage cancellations and rescheduling
- Coordinate multi-provider calendars
- Handle waitlist management
Appointment Scheduling& Calendar Management
- Schedule patient appointments via phone, email, or portal
- Send appointment reminders and confirmations
- Manage cancellations and rescheduling
- Coordinate multi-provider calendars
- Handle waitlist management
MEDICAL RECORDS MANAGEMENT
- Coordinate patient records requests
- Track and follow up on pending records
- Ensure HIPAA-compliant documentation
- Organize and maintain records systems
- Communicate with records departments and patients
EHR/EMR DOCUMENTATION & DATA ENTRY
- Accurate chart preparation and updates
- Patient data entry (demographics, insurance, medical history)
- System maintenance and organization
- Experience with: DrChrono, ChartSwap, Ciox, and adaptable to others
- Zero-error documentation standards
INSURANCE VERIFICATION & PRIOR AUTHORIZATION
- Verify patient insurance eligibility and coverage
- Complete prior authorization forms and documentation
- Follow up with insurance companies
- Track authorization status
- Reduce claim denials and delays
PATIENT COMMUNICATION
- Professional phone call handling
- Email responses to patient inquiries
- Appointment coordination and reminders
- Follow-up calls (post-appointment, lab results, etc.)
- Patient portal message management
GENERAL ADMINISTRATIVE SUPPORT
- Inbox and email management
- Document organization and filing
- Data entry and database management
- Workflow optimization suggestions
- Any other administrative tasks your practice needs
View Full Packages & Pricing
Why Work With Me?
2 Years Healthcare Experience
Trained in medical terminology, HIPAA compliance, and healthcare workflows
Full-Service Support
I handle EVERYTHING – phone, email, scheduling, records, admin tasks
Detail-Oriented & Reliable
Zero-error approach, independent worker, catches problems before they escalate
Integrity-Driven
As a Born Again Christian, I bring honesty, excellence, and care to every task